Dr. Lyman K. Steil, CSP, CPAE, Chairman/CEO of International Listening Leadership Institute says, "Susan Zimmerman's work is wonderful and will serve as an invaluable balm to anyone who is experiencing, or has experienced any kind of significant loss in their life. She shares the wonderful fruit of her creative labor as a talented writer, thinker and speaker, with the meaningful finished product, Rays of Hope in Times of Loss - Courage and Comfort for Grieving Hearts. I especially enjoyed the segment on 'Listening Gratitude.' Susan's work will serve many, and I am happy to recommend it to everyone I know."
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